Q&As

Hi Susanne. Thanks so much for contacting us about the Shotover Jet in Queenstown, and it's operation during rain conditions. Generally speaking, the trip will still run in most rainy conditions however on occasion there is so much rain that it causes the river to rise to a level where they are unable to operate.

Comment by: ETG on 3rd Jan 21 at 14:06

You are only allowed to use you GoPro if it is hands-free by way of using a forehead mount strap. These can be purchased at the base building.

There is also a camera at the front of the boat which captures some great footage and there will also be photos taken from the land which are available to purchase after the jet boat.

Comment by: Everything Travel Group on 1st May 19 at 12:39

Hiya, Thanks so much for your question regarding the Jet boat - Shotover Jet Queenstown. We would love to assist you with this booking, please send us a wee email at [email protected] or call us on +64034425877

Comment by: Everything Queenstown on 21st Jul 23 at 17:10

Hiya, Thanks so much for your question regarding the Jet boat - Shotover Jet Queenstown. If you have booked the transfers option this departs 45 minutes prior at the Station Building. If you are self driving you need to check in 30 minutes prior to your departure time

Comment by: Everything Queenstown on 21st Jul 23 at 17:13

Hiya, Thanks so much for your question regarding the Jet boat - Shotover Jet Queenstown. We would love to assist you with this booking, please send us a wee email at [email protected] or call us on +64034425877

Comment by: Everything Queenstown on 21st Jul 23 at 17:17

Thank you so much for inquiring about the Shotover jet boat in Queenstown, and whether it is suitable for a 74-year-old to participate. We would say this trip would be suitable for most ages if people have a general level of physical integrity. We would advise those with any neck or back issues to take a more cautious approach to join this activity.

Comment by: ETG on 11th Apr 22 at 12:58

Thanks so much for your enquiry regarding a gift voucher for Xmas for the Shotover Jet here in Queenstown. We do no post-physical gift vouchers, but instead, make it even easier by automatically sending a gift voucher PDF to your email when you purchase it. 

Comment by: ETG on 3rd Dec 21 at 15:12

There are family packages for the Shotover Jet that will save you some money. You can book 1 x Family (2ad+2ch), 1 x Family (2ad+1ch), 1 x Adult.

Comment by: Everything Travel Group (Callum) on 5th Sep 15 at 10:36

Hi Mel. The sunrise Shotover Jet in Queenstown operates at 8.30am daily. As it's a discounted price on the standard Shotover Jet it is very popular so please book well in advance.

Comment by: Everything Travel Group (Callum) on 31st Mar 15 at 16:07

Hi Quan, the Shotover Jet photo pack costs $39. Alternatively, you can purchase the photo pack and DVD of your ride for $59.

Comment by: Everything Travel Group (Belinda) on 29th Dec 14 at 14:08

Hi KB. Unfortunately there is a minimum height requirement of 1 metre (3ft) to ride the Shotover Jet in Queenstown so your 1 year old daughter will not be able to accompany you I'm sorry. If you do still wish to ride the Shotover Jet then you and your partner/wife can do the jet boat ride at different times, one after the other, so that one of you can look after your child at all times. Please let me know if you need any assistance booking this.

Comment by: Everything Travel Group (Callum) on 14th Aug 13 at 14:50

Hi Danielle. The Shotover Jet boats in Queenstown go up to 85kms per hour through the narrow Shotover river canyons!

Comment by: Everything Travel Group (Callum) on 6th Oct 12 at 16:12

Hi Nicola, the Shotover Jet runs every 30 minutes during the day. Currently they are operating with their first trip departing at 9.30am and the last scheduled for 4pm.

Comment by: Everything Travel Group (Belinda) on 8th Jun 12 at 15:34

Hi Zariq. Unfortunately Shotover Jet do not recommend people who are pregnant to go on the jet boat ride for safety precausions.

Comment by: Everything Travel Group (Belinda) on 9th Apr 12 at 18:45

Hi Aju. The Shotover Jet Boat in Queenstown operates during daylight hours so in winter (June - Sept) this means the first boat is at 9am and the last boat is at 4pm. This can change slightly during the season depending on sunrise and sunset.

Comment by: Everything Travel Group (Callum) on 21st Mar 12 at 12:59

Hi Bailey. For the Shotover Jet in Queenstown a child is considered 5 - 15 years old and the minimum height requirement is 1 metre tall. Children aged 10 - 15 yrs can travel unaccompanied as long as a parent or guardian is on-site, but children any younger must travel with a parent or guardian aged 16 years or older.

Comment by: Everything Travel Group (Callum) on 20th Mar 12 at 20:03

Hi Helena, the Shotover Jet is a very popular activity and can book out in advance especially, if there are tour groups in town. While it is not essential to book before you arrive, we do recommend it to ensure you get your preferred time and day.

Comment by: Everything Travel Group (Belinda) on 27th Jan 12 at 17:24

Hi Chris. The Shotover Jet can operate if it's raining lightly but if the weather is really bad and it's pouring with rain then the drivers don't have optimal visibility and they will cease operations until it eases. If this happens you can reschedule with Shotover Jet or you can receive a full refund from us.

Comment by: Everything Travel Group (Callum) on 7th Dec 11 at 17:19