Change & Cancellation Protection

1. Why take Change & Cancellation Protection (CCP)? CCP provides flexibility and peace of mind and will protect you if you change your mind or need to cancel a booking for any reason. As long as you contact us no less than 72 hours prior to the departure time of the specified activity we will allow you to change the time or date of departure for no additional cost or cancel your booking all together and receive a 100% credit or 75% refund.

2. Everything Travel Group must be notified of a cancellation or change request either via email [email protected] or phone (NZ) +64 3 669 2078 or (Aus) +61 3 9015 7830 (add in relevant phone number depending on the site).

3. CCP is not travel insurance. The Everything Travel Group do not take any responsibility or cover for any out of pocket expenses caused before, during or after travel. CCP is limited only to the value of activities booked & paid for via the Everything Travel Group website at the same time CCP was purchased.

4. CCP is only available prior to completion of your transaction and can not be purchased retrospectively.

5. CCP is non refundable.