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Ziplining - Ziptrek Kea Tour

Reviews (82)

All prices shown in NZD$.

Genuine Customer Reviews powered by Feefo

Service rating:

They arranged my refund quite effectively
Other then that I was impressed with their instructions if where ro meet

Product rating:

It was okay but the Kawarau ones are better

Reviewed 22-Dec-2023

Service rating:

Great facilitators, great experience. Will definitely be doing it again on my next trip to queenstown

Product rating:

Excellent experience! Will be back for sure

Reviewed 02-Feb-2023

Service rating:

Was excellent. Everything was explained before we started, the two instructions we had were great - friendly, accommodating, safety conscious and eco knowledgeable. Had so much fun.

Product rating:

Easy to book on line from Australia

Reviewed 14-Jan-2023

Service rating:

Excellent ! Website was informative, bookings were straightforward and confirmation was quick.

Product rating:

Cait and Nick were fantastic! Very professional. Zip lines were fun, especially when I went upside down!!

Reviewed 11-Jan-2023

Service rating:

Booking was easy to make and didn't have any issues when we turned up for the activity.
The company (ZipTrek Eco Tours) was fantastic and we would recommend anyone also try the zip line in Queenstown

Product rating:

Thanks

Reviewed 14-Feb-2020

Reply from Everything Travel Group

Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had a great Valentines day!

Posted 17-Feb-2020

Service rating:

Great offer to save money on the full price of an activity.

Product rating:

It was a fun adventure, easy and safe activity, great views, fun ziplines.

Reviewed 15-Aug-2019

Service rating:

Quick and easy to book through

Product rating:

Both a fun and informative activity, helped by the wonderful guides Simon and Pat, would highly recommend

Reviewed 18-Jan-2019

Service rating:

Efficient and generally responsive. Better to communicate via email as hard to get hold of on the phone. We had issues getting the Canyoning tour confirmed, although this was due to the tour operator not responding. Alex was super helpful in recommending other options. Also was booking at a super busy time of year with relatively short notice.

Product rating:

Lots of fun. Harry and Rose were awesome guides.

Reviewed 01-Jan-2019

Service rating:

This was an amazing tour. Our guides Nico & Aashray were very safe, informative & entertaining. I was very nervous at first but was put at ease by their friendly nature, professionalism & experience of zip lining & eco tourism. I would definitely do the Kea tour again, so glad I did the 6 lines! Thanks for an awesome tour!

Reviewed 19-Feb-2018

Service rating:

Knowledgeable and pleasant guides. Clean, exhilarating, safe experience. Decent value and Fun!

Product rating:

I still haven’t heard back re getting pics after went on tge website to view but it didn’t take our code.

Reviewed 15-Feb-2018

Service rating:

It was friendly, warm and fun

Product rating:

Well worth doing. A fun experience

Reviewed 04-Nov-2017

Service rating:

Loved zip lining and the luge was disappointed that we couldn't clay bird shoot as it was fully booked

Product rating:

Fantastic well done Broke and Jess

Reviewed 23-Oct-2017

Service rating:

The booking is easily accessed and we can seek help by online chat easily. The experiences from the activities purchased are amazing.

Product rating:

The experience is good and awesome. However, the group i joined has 10 ppl (including me and my partner) which consumed a lot of time in waiting. it will be good if the group size is slightly smaller.

Reviewed 18-Aug-2017

Service rating:

All bookings were confirmed quickly and when we arrived for each activity they had all of our details so made checking in easy. Everything Travel was an easy way to see all that was on offer in Queenstown so you could then choose your favourites to book.

Product rating:

Loads of fun flying through the treetops and not as scary as I thought it would be.

Reviewed 07-Aug-2017

Service rating:

Friendly and helpful. Everything went smoothly and without any hiccups. Highly recommended!

Product rating:

Our first time ziplining and our guides made us feel safe and assured. An amazing and educational experience.

Reviewed 05-Jun-2017

Service rating:

They were friendly welcoming and ensured we all had a great experience.
Very encouraging and informative.

Product rating:

Haven't had a chance to view my video yet. Photos were great although a bit to big to fit cardboard frame.

Reviewed 24-Apr-2017

Service rating:

Very helpful for multiple options and timeframes I was looking at. Very patient with lots of stupid questions I had.

Product rating:

Staff was extremely helpful and making sure it all went smoothly even a few days before my experience.

Even though it was rainly and cold the day of my tour, the staff onsite from checking in to the guides on the trip were AWESOME! Great personalities! Very cool and nice.

Definitely enjoyed my experience despite the weather not cooperating. Great employees that Ziptrek has!

Reviewed 16-Mar-2017

Service rating:

Straight forward and easy with Everything Travel Group

Product rating:

Amazing experience with an amazing group of people ! Highly recommended

Reviewed 28-Feb-2017

Service rating:

easy transactions and service

Product rating:

good and enjoyable experience with my older teens

Reviewed 25-Jan-2017

Service rating:

Good deals and detailed information about what was included.

Product rating:

Reviewed 04-Aug-2016

Service rating:

Callum & Alex at Everything Queenstown are excellent, super helpful & friendly :-)

Product rating:

Super fun experience with informative, friendly & patient instructors. Would reccomend to everyone!

Reviewed 25-Jul-2016

Service rating:

Everything worked, there was no issues at all.

Product rating:

Really enjoyed the tour, I would recommend this to anyone when in Queenstown.

Reviewed 18-Jul-2016

Service rating:

I think that they were very professional in helping me book my activity and their website is extremely helpful with lots of information and discounts!

Product rating:

It was excellent except for the fact that the price I paid for the kea 6 line tour ($185 NZ) was not reasonable mainly because it didn't include a gondola ticket up which was a further $33 NZD.

Reviewed 16-Jul-2016

Reply from Everything Travel Group

I'm glad to hear you enjoyed your Ziptrek tour in Queenstown but I'm sorry to hear you thought the price was unreasonable. Unfortunately it is not possible to include the gondola price in the Ziptrek ticket as the gondola is operated by a separate company called Skyline and must be booked separately. This information is included in the listing on our website and on the booking confirmation that was emailed to you but I do apologise if this was not clear. 
Thanks for taking the time to leave your feedback.
Regards
Callum Goodall
Everything Travel Group

Posted 17-Jul-2016

Service rating:

BOOKING CONFIRMED AND NOT PROBLEMS AT TOUR

Product rating:

ZIPTREK STAFF ARE FABULOUS. ACCOMODATING, FRIENDLY & PROFESSIONAL.

Reviewed 23-May-2016

Service rating:

Was easy to book and very quick to get a response and confirmation

Product rating:

Excellent will recommend it

Reviewed 09-May-2016

Service rating:

Would have been better if the meeting time for the Segway was on our confirmation and ticket the same! But luckily Segway found a Guide for us to be able to still do the tour same day but different time slot!

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Reviewed 10-Apr-2016

Service rating:

Excellent service especially the click to chat option.

Product rating:

Was awesome!!

Reviewed 27-Feb-2016

Service rating:

Easy to use. Booked an early bird tour but was then told there wasn't enough spaces for that slot. That was disappointing but was given a discount on another time slot.

Product rating:

Highly recommend this tour. Henri and Miguel were excellent tour guide. They made every feel very comfortable even when ppl were scared of heights.

Reviewed 19-Feb-2016

Service rating:

It was very well organised and easy to use

Product rating:

We had Josh and Trudie as our tour guides and they were awesome!! I loved being able to flip upside down and doing the trust line was so much fun. Even tho my sister was a major chicken and wouldn't take her hands off the rope they were very encouraging and made us all love the experience. I would definitely go again and I am already recommending it to my friends! Thanks heaps!!

Reviewed 07-Jan-2016

Service rating:

Quick

Product rating:

Good, but not exiting.

Reviewed 03-Jan-2016

Service rating:

Booking was quick and easy. Great service and prompt reply from helpful staff.

Product rating:

Lots of fun and the team was friendly, professional, entertaining and helpful

Reviewed 12-Dec-2015

Service rating:

Friendly and helpful. Great customer service!

Product rating:

Reviewed 23-Nov-2015

Service rating:

Only hard part was when I rang to confirm booking, the lady did not understand english very well. Had to repeat myself over and over.

Product rating:

Very fun, guides were very professional yet amazing

Reviewed 18-Nov-2015

Service rating:

Helpful and efficient as always

Product rating:

Great experience. Tour guides were awesome and the activity was an adrenaline rush.

Reviewed 27-Oct-2015

Service rating:

Friendly and helpful Customer Service personnel. Shoutout to Belinda who helped with numerous queries.

Product rating:

Informative and excellent guides

Reviewed 04-Oct-2015

Service rating:

Very effcient friendly and accommodating as had to change around bookings.Very polite and couteous.

Product rating:

Well run, though a bit chilly there was all equipment cothing for warmth provided. The guides were friendly effecient and made things all very safe.

Reviewed 28-Sep-2015

Service rating:

Very easy to deal with and any changes were no problem at all.

Product rating:

So much fun and anyone can do it. The guides were fun and very knowledgeable.

Reviewed 03-Sep-2015

Service rating:

Really easy to use and very accommodating. And their service was very prompt.

Product rating:

Totally worth it.

Reviewed 29-Aug-2015

Service rating:

Great tjanks

Product rating:

We loved our zip trek guides!! Welshie was cool!

Reviewed 24-Jul-2015

Service rating:

Excellent enjoyable activity, alot of fun and the ziptrek guides were very good.

Product rating:

Very good.

Reviewed 21-Jul-2015

Service rating:

You need to sort out a deal with the gondola for a one way trip . We were under the impression that this was possible as we had a luge and gondola pass booked for the afternoon and where looking forward to the walk out end of the day.
Your operators hinted that using a return trip pass as two up trips was possible, but the gondola reception were very frosty at this request

Product rating:

Reviewed 09-Jul-2015

Service rating:

Very accommodating

Product rating:

Friendly staff but a bit expensive

Reviewed 23-Jun-2015

Service rating:

Very helpful and efficient with responding to emails and questions.

Product rating:

Very knowledgeable about their role and a great group of guides, able to have fun and joke around.

Reviewed 17-Jun-2015

Service rating:

Cool site

Product rating:

Great fun!

Reviewed 09-May-2015

Service rating:

Easy to use. Informative. Great value.

Product rating:

Excellent experience. Our guides Tom and Jill were amazing and so much fun. Best Zipline in Queenstown. A must do.

Reviewed 26-Apr-2015

Service rating:

no problems

Product rating:

well run enthusiastic staff. worth it

Reviewed 11-Apr-2015

Service rating:

Company was very efficient in processing the changes I made, no drama at all

Product rating:

Moa 4 was a great family activity for our group ranging in age from 7yrs to 64yrs !!!

Reviewed 11-Apr-2015

Service rating:

Very easy to use, great that we only got one charge to convert money and we could find all the activities on one page!

Product rating:

Our tour guides were fantastic! We learnt a lot about Queenstown and the history of the lake. Saw some incredible views and had loads of fun. Thanks heaps!

Reviewed 22-Mar-2015

Service rating:

Really awesomeness is the correct term I feel

Product rating:

Reviewed 05-Feb-2015

Service rating:

I was given a voucher and found it easy to make the activity bookings online.

Product rating:

I really enjoyed this experience and was very impressed with the professional attitude of the 2guides. I felt very safe

Reviewed 23-Jan-2015

Service rating:

Very helpful where possible

Product rating:

Really excellent

Reviewed 08-Jan-2015

Service rating:

Easy. :)

Product rating:

Awesome! Very professional! 6 Zip good value!! Loved it!

Reviewed 13-Nov-2014

Service rating:

Friendly staff who engaged group participants for the tour's duration. Well.organised tours.

Product rating:

Well organised

Reviewed 07-Oct-2014

Service rating:

everything worked

Product rating:

Great trip - really enjoyed it

Reviewed 15-Sep-2014

Service rating:

easy to use website/ good info

Product rating:

was a nice diversion with the 'eco' theme. However, it was a bit 'long in the tooth' in cold weather - esp since you're already in the shade. Might have been better more info at the beginning. Nice placards during each zipline stop so people can read/learn more while waiting for the other participants.

Reviewed 11-Aug-2014

Service rating:

Belinda was very helpful in all the arrangement for the packages and even helped me at the last minute when I arrived in Queenstown and had my luggage delayed by the airline by shifting around some of the items in the itinerary.

Product rating:

Our guides Jags & Adam were not only entertaining but knowledgeable with information on the surroundings. Safety was never compromised and the Zip lines were a awesome activity with them teaching u some tricks along the way.

Just take note that the Kea 6 line tour ends right at the bottom of the hill , thus do make sure you have either a return ticket back up the hill or have already taken yr pictures/ luges before going for this activity.

Reviewed 06-Aug-2014

Service rating:

Very efficient with bookings. Would definitely recommend.

Product rating:

Awesome a must do for the young and old.Tour guides are fantastic and make your day one to remember.

Reviewed 31-Jul-2014

Service rating:

Great customer service. Will use again when we visit next year.

Product rating:

So much fun. Definitely do the 6 line tour as the 4 line tour is a little tame.

Reviewed 31-Jul-2014

Service rating:

Travel group were excellent everything fell into placeand suited all activities were available and suited our needs and time frames

Product rating:

Ziptrek Ecotours was AMAZING! The tour guides were not only friendly but entertaining which helps the activity more interesting and fun! The activity itself was fun and worth the price paid.

Reviewed 30-Jul-2014

Service rating:

Excellent service

Product rating:

Amazing tour, amazing guides

Reviewed 29-Jul-2014

Service rating:

No comment

Product rating:

Great people, but the push re the charity or whatever it is that they do is very confusing and unnecessary. Also should have had a up-sell available to go from 4 line to 6 line ride. Total lack of signage, appreciate that Gondola and Zip are separate companies but all up there licence from Council so thee should be cooperation re gondola ticketing, signage etc

Reviewed 29-Jul-2014

Service rating:

the young man we spoke to on line here before we left was so helpfull he set up our week in queenstown, spaced our tours so we could fit it all in, had the best time.

Product rating:

best fun my two grandkids had a great time and the guides put everyone at ease and we learnt lots of imfo on the local area

Reviewed 20-Jul-2014

Service rating:

Good site, easy to use, good deals.

Product rating:

Reviewed 15-Jul-2014

Service rating:

Everything we booked was great.

Product rating:

Fantastic to deal with. First day cancelled due to weather (totally outside of their control and glad they made the safe decision) but they could not have been more accommodating and helpful to rebook. The experience was great, no pressure from guides to do the 'stunts' and they were all very friendly :)

Reviewed 14-Jul-2014

Service rating:

Website was very easy, and a team member even took the time to email me to make sure our schedule of activities would work smoothly.

Product rating:

Guides were wonderful and the ziplining was a blast! I'd recommend this to everyone!

Reviewed 27-Mar-2014

Service rating:

Great service and very helpful. Sent many queries via email and had prompt helpful replies. Service desk in Queenstown were excellent.

Product rating:

What an experience, just amazing. Well planned activity, great staff and eco friendly.

Reviewed 28-Sep-2013

Service rating:

Very helpful and even emailed the company for us because we had no printer thanks guys

Product rating:

Rich and Tara were great we had loads of fun thanks guys from Mitch and Kate from Sydney

Reviewed 24-Sep-2013

Service rating:

Love your work.

Product rating:

Absolutely awesome ... thoroughly recommend the Ziptrek experience. Guides (Tara and Leo) were fantastic ... Loved their work.

Reviewed 16-Sep-2013

Service rating:

Easy process

Product rating:

We loved the zipline.The guides were fantastic, great with both children and adults.

Reviewed 30-Aug-2013

Service rating:

I had a great experience with Everything travel - had to change my booking for the shotover jets due to flights being unable to land in Christchurch and there was no hassle with this at all. When we did check in the girl on the counter was friendly and helpful.

Product rating:

Loved the Ziptrek. Our guides (Jock & Leo) were charming and informative & made everyone feel comfortable and in good hands. I particularly liked the fact that they made the effort to learn everyone's names in the group.

Reviewed 21-Jul-2013

Service rating:

No better or worse than any other online booking service except that if you get mobile no.s you should use the information to advise of any delays.

Product rating:

If there is a delay you should text that to the participants similar to the airlines. We had no idea what was going on when we turned up on 15 Jul 13 and no one was in attendance. The tour itself was awesome and the guides Kyle and Hienrich were friendly and knowledgable.

Reviewed 18-Jul-2013

Service rating:

Fast easy to use website

Product rating:

Excellent friendly staff.highly recommend.wud do yhe 6 zip tour next time...extend the happy times

Reviewed 23-May-2013

Service rating:

Efficient, friendly, informative, simple. Would recommend to anyone

Product rating:

Lovely.

Reviewed 01-Apr-2013

Service rating:

This service was good & convenient however I would probably book directly with the supplier next time due to late changes with our bookings (due to injury).

Product rating:

It's important to note Skyline Queenstown do not offer one way fares for customers taking part in Kea6. If customers do not wish to pay for a return fare on Skyline Queenstown they need to allow 45mins to walk to the start of Ziptrek. Ziptrek was absolutely brilliant & well worth doing. Our guides Mike (NZ) & Hailey (Canada) were awesome.

Reviewed 30-Mar-2013

Service rating:

Straight forward and easy

Product rating:

The two guides were top notch - Charles and Kyle were excellent but the photo arrangements let us and them down. The company need to consider a more effective and efficient arrangement. Would be a business benefit as well as meeting customer expectation. Good luck with continuing success.

Reviewed 27-Mar-2013

Service rating:

Well run, helpful, fun

Product rating:

Have been on this activity twice. Thoroughly recommended

Reviewed 21-Mar-2013

Service rating:

great service from pre booking to booking to follow up

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Reviewed 19-Mar-2013

Service rating:

A great personal service, especially when I had a few questions.

Product rating:

A much better way to get down the mountain than using the lift - great fun, great views and plenty of exhilaration thrown in.

Reviewed 18-Mar-2013

M

Product rating:

Reviewed 17-Mar-2013

Service rating:

Really easy to place an order with.

Product rating:

Fantastic tour. Would highly recommend the 6 line tour.

Reviewed 16-Mar-2013

Service rating:

...

Product rating:

Really enjoyed it though it wasn't as adrenalin-thrilling as I'd expected it to be. And I thought was a bit expensive.

Reviewed 15-Mar-2013

Everything Travel Group Review

What a fantastic trip, for the person who wants a great buzz along with some interesting commentary on the local environment and sustainable business practices, then this is the trip for you. The ziplines are fun and exhilirating but they won't scare your socks off so if you're looking for high adrenaline then consider a skydive or bungy jumping instead.

This trip is ideally suited for families (see minimum ages). The staff are fantastic and their commentary is very interesting and informative. For those wanting a little more, you should try the 6 line tour, which includes 2 more lines with the last line considerably steeper than the first 5.

  Value for Money

  Thrill Factor

  Fun Factor

  Environmental Care

Reviewed 20 Jan 2012 by Everything Travel Group (Kris)

Latest Questions about Ziplining - Ziptrek Kea Tour

I'm quite tall and heavy, haven't weighed myself in a fair while, if over 125kg is it easy to get a refund?

I'd be close to 115-120 if I was guessing.

0 comments - Post a Comment

Hi, I’ve a 14-year old and 17-year old. Can they both do it or does the 14-year old require an adult to accompany?

Comments

Thank you for your question about the Ziptrek Ecotours. As the 17-year-old is attending, it is fine for the 14-year-old to do the activity with them. Anyone above the age of 15 years + is counted as an adult.

Comment by: ETG on 4th May 22 at 15:03

1 comment - Post a Comment

Hi. We r a family of 5 with a 3 year old. Can the 3 year old join us?

Comments

Unfortunately, the minimum age for ziplining in Queenstown with Ziptrek eco tours is 6 years of age.

Comment by: ETG Team on 1st May 22 at 15:51

1 comment - Post a Comment

Do you have gift vouchers that can be used anytime?

Comments

Thank you so much for your enquiry! Yes, you can purchase a gift voucher for Ziptrek Ecotours. Gift vouchers are valid for 12 months and can be used anytime (subject to availability). 

Comment by: Everything Queenstown on 12th Oct 21 at 11:13

1 comment - Post a Comment

Hi,

Are you taking bookings for 22,23 or 24 August. We are a group of 5 adults and 5 kids (aged 9 to 15).

Comments

Yes, we are definitely taking bookings for Ziptrek Ecotours in August. The ziplining trips are back in operation.

Comment by: Everything Queenstown on 22nd Jul 20 at 13:20

1 comment - Post a Comment

Are you guys open christmas and new years day?

Comments

Yes, Ziptrek Ecotours operates on Christmas and New Years Day.

Comment by: Everything Queenstown on 24th Feb 20 at 09:24

1 comment - Post a Comment

Hi...I have 2 questions:
1.Where do you start from for the Moa 4 line run?...can you take the hiking trail up for this?
2. Can you wear a hip pouch when zip lining, I hope? Thank you

Comments

The Moa 4 line starts at the top of the ziplining. Once you finish the 4 lines you will be required to walk about 10 mins back to the top of the hill. You are able to hike the trail up it takes approx 1 hour from the bottom of the gondola. You are not able to carry anything with you though your guide will have a large bag where you can store things as well as storing your belongings at the top were you will be required to end with your gear. 

Comment by: Everything Travel Group on 22nd Jul 23 at 19:22

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Hi, I was wondering if a fanny pack would be allowed on the excursion.

Comments

For this activity,  you will not be able to bring a backpack or any other baggage such as a fanny pack on tour with you. You will be wearing a full-body harness and a bag will interfere with this harness. We recommend you leave your personal belongings at your accommodation or you can store small items at the Treehouse for the Moa and Kereru tour guests. If you are doing the Kea tour, please bring as little as possible as all personal belongings will need to fit in the tour guide's bag which will be zipped down to the bottom with you.

Comment by: Everything Travel Group - Siobhan on 28th Aug 19 at 08:08

1 comment - Post a Comment

Is it safe for week 12-13 expecting women to play the 4 Line tour?

Comments

Hi Dawn, pregnant guests are not allowed to participate I'm afraid

Comment by: The Everything Travel Group (Sally) on 19th Sep 18 at 08:16

1 comment - Post a Comment

can you zip line if it is raining

Comments

Hi Tammi, absolutely! The ziplining course is pretty sheltered under all the trees so unless the rain is torrential, you should be good to zipline. Ziptrek even provide coats to keep you warm and dry :)

Comment by: The Everything Travel Group (Sally) on 16th Oct 18 at 14:29

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Hi,
I was wondering how long it the kea 6 line tour actually goes for? Like the time ziplinning .

Comments

Hi Meagan, the ziplining itself lasts around 5 minutes in total with a small walk and various short talks on Queenstown and sustainability. The whole experience is about 2.5-3 hours long

Comment by: The Everything Travel Group (Sally) on 16th Oct 18 at 15:38

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Hi there,

I'm visiting Queenstown in June and I'm keen on doing the ZIptrek. Can i check if it will be available in winter? Thank you/

Comments

Yes the Ziptrek tour in Queenstown does operate all year and you can do it during the winter time. There are often clear blue sky days during winter so its a great time to take in the amazing sights of Queenstown and the lake from the treetops.

Comment by: Everything Travel Group (Callum) on 21st Apr 16 at 10:38

I have a group of 14 coming down this month. Can you accommodate 14 people in one group? Do you provide a discount for group bookings? Thanks

Comment by: Jason on 4th Aug 16 at 07:28

2 comments - Post a Comment

Hi, could you tell me if there's a height restriction for this activity? I have a shortish 12 year old....

Comments

The minimum age for the Ziptrek in Queenstown is 6 years old with a minimum weight of 30kg. There are no height restrictions as long as your child is at least 30kg and 6 years or older.

Comment by: Everything Travel Group (Callum) on 7th Nov 15 at 15:36

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hi lucy here
how high is your highest tree hut at ziptrek ecotours
;)

Comments

The highest Ziptrek tree platform in Queenstown is about 10 metres above the ground but you are harnessed in the entire time so you'll be nice and secure.

Comment by: Everything Travel Group (Callum) on 30th Jun 15 at 13:26

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Hi,

I was looking at prices and their are special rates that go up until the 23rd of December. Does this mean you have to go on the tour before this date or can you purchase before this date and use in January?

Comments

The Ziptrek early bird special in Queenstown does operate all year except for the busy peak Christmas period from the 23rd December to the 12th January. So if you do want to book for after the 12th January you can still book the special. 

Comment by: Everything Travel Group (Callum) on 10th Jun 15 at 12:36

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hi, could you please tell me the maximum weight?

Comments

Hi Rebecca. The maximum weight for the Ziptrek ziplining in Queenstown is 125kg (272lbs) per person.

Comment by: Everything Travel Group (Callum) on 15th Dec 14 at 09:38

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Do you operate in all weather conditions? If a booking is cancelled due to poor weather conditions, do you offer a full refund?

Comments

Hi Ziggy. The Ziptrek in Queenstown will operate if there is light rain but if its too heavy or unpleasant then the tour will be cancelled. You will be able to reschedule to another day or if this is not suitable for you then you can receive a full refund from us. This is the same for all the activities listed on our website.

Comment by: Everything Travel Group (Callum) on 11th Apr 14 at 11:07

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Hello

How many people are allowed on each Ziptrek tour? I am traveling to New Zealand at the beginning of March and was looking into your tour. Also, are there group rates?

Thank you!

Comments

Hi Brooke. Each of the Queenstown Ziptrek tours can accommodate 8 - 10 people at the same time. For groups larger than this we can arrange for the group to be split up so that they travel 15 minutes or so after one another. How many people are in your group? 

Comment by: Everything Travel Group (Callum) on 5th Feb 14 at 15:17

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Hello - can you let me know the recommended footwear for going on the zip wire please? Many thanks!

Comments

Hi Vivienne, comfortable, enclosed shoes are suitable for the Ziptrek. Sneakers are ideal. Any shoes that aren't going to fall off while your are on the Ziptrek and also that are comfortable for walking on uneven surfaces will be perfect.

Comment by: Everything Travel Group (Belinda) on 24th Jan 14 at 09:40

hi, How many meters long is each zipline?????

Comment by: angelina on 28th Jun 14 at 02:18

Hi Angelina. The average length of each zip line in Queenstown is about 100 metres. Some are a bit shorter and some a bit longer.

Comment by: Everything Travel Group (Callum) on 28th Jun 14 at 13:25

3 comments - Post a Comment

Hi there. if i wanted to book the 10am Ziptrek, could i still buy the package with the Gondola, Lunch and Luge but use the gondola in the morning to get to the Ziptrek and then do lunch and luge after? Is there flexibility around this? Also i saw somewhere it said that if you book an adult now you could get $30 off each one, is this incorrect?

Comments

Hi Chantelle. Yes, absolutely you can do this. If you book the Moa 4 line Ziptrek in Queenstown then you will be finished by about 12pm and you can then go and have lunch at either 12.30pm or 1pm at the Skyline restaurant and do the luge rides afterwards. You are welcome to head up the gondola any time in the morning before your Ziptrek tour. Yes, the off peak price is $30 cheaper and is valid for the 10am Moa 4 Line tour. Once you book online we will email your booking confirmation straight back.

Comment by: Everything Travel Group (Callum) on 14th Jan 14 at 17:35

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Are advance bookings mandatory or can we book in on the day?

Comments

Hi Jasmine. Many tours in Queenstown book up several days if not weeks in advance, especially during the busy summer and winter periods and school holidays. It is also worth noting that the morning off peak Ziptrek tours are cheaper and often heavily booked so its definitely worthwhile booking in advance.

Comment by: Everything Travel Group (Nigel) on 5th Feb 14 at 15:10

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When is the off=peak time for the Moa tour? we will be in Queenstown Dec 20-25th

Comments

Hi Carma. The off peak special rates are available all year on the Moa 4 Line and Kea 6 Line Ziptrek except during the busy Christmas period from the 23rd December to the 10th January. During this time you can still book the first trip of the day but its at the normal rate rather than the special.

Comment by: Everything Travel Group (Callum) on 21st Nov 13 at 12:03

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Ziptrek Moa ride, can I do the ride with my 5 and half year old son attached to me on this ride.

Comments

Hi Nigel, if your 5 and a half year old is under 30kg then they can still go on the Moa ride but will go tandem with a guide. Hopefully they may be able to do some of the lines on their own without the guides assistance otherwise they will be harnessed with the guide. They are unable to ride with a parent on the same harness for safety reasons. Children under 30kg are unable to ride tandem with the guide on the last few lines of the Kea tour so it is best to stick on the Moa course if you have a child under 30kg.

Comment by: Everything Travel Group (Belinda) on 27th Aug 13 at 16:02

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Hi there,

We are heading over from Australia. My Daughter is 6 and my son is 8 but they both weigh under 30Kg. If we do the Moa -4 can the guide(s) accomodate to do tandem for both?

Comments

Hi Luke, yes you certainly can bring along both of your daughters who are under 30kg to do the Moa Ziptrek. Hopefully in some areas they will be able to go on their own on the zipline and if not then they will be put tandem with the guides. 

Comment by: Everything Travel Group (Belinda) on 22nd Jul 13 at 09:45

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Hello. Does the off peak price include
getting to the location of the 4 ziptreck on the gondola

Comments

Hi Dave. If you book the Ziptrek Eco Tour in Queenstown then you will also have to pay for the Skyline gondola ride at the bottom in order to get to the summit where the Ziptrek departs from. The cost is $25 per adult. Some people do choose to walk up the hiking track instead which takes about 45 minutes.

Comment by: Everything Travel Group (Callum) on 8th Jul 13 at 19:23

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Do you have a 5:20pm for the 6-line in October 2013?

Comments

Hi Deanna, unfortunately the 5.20pm Ziptrek doesn't start operating until December. During October there will be the 10.20am off-peak, the 1.40pm and 3.20pm departures. 

Comment by: Everything Travel Group (Belinda) on 21st Mar 13 at 13:33

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Can I take my own GoPro on the Ziptrek?

Comments

Hi Silvia, yes you can take your GoPro on the Ziptrek tours with you.

Comment by: Everything Travel Group (Belinda) on 22nd Jan 13 at 16:12

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Hi I have arthritis in my knees and lower back. I can't walk long distances - can you tell me how long the walks are on the Mao 4 line tour please.

Comments

Hi Julie, with the Ziptrek Moa Line the only walking you have to do is at the end of the tour and that includes a 7-10 minute walk back up to the top of the tree house. The walk is up hill but is on a wide, well maintained rd.

Comment by: Everything Travel Group (Belinda) on 4th Jan 13 at 16:09

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Hi, I'm heading over from Aussie land to NZ in feb with my folks (70yrs of age) Is this suitable for two reasonably fit seniors? Are the harnesses comfortable? And do you do seniors discount?
Also how high is this? I have a slight fear of heights, but not too bad.
Thanks
Sarah

Comments

Hi Sarah. Yes, many folks over 70 have enjoyed the Ziptrek in Queenstown. There is actually a seniors rate for over 65+ customers of $79 for the 4 Line tour or $129 for the 6 Line tour (longer and steeper). I think they would be fine on either tour although the 4 Line tour is not as high or fast. The harnesses are comfortable. The maximum height you are above the ground is about 10 metres

Comment by: Everything Travel Group (callum) on 30th Dec 12 at 15:33

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Hi What times of the year are the off peak times and do you have a special for 2 or 4 people?

Comments

Hi Shannan, the Moa 4 Line's off peak time is at 10am and the Kea 6 Line off peak is at 10.20am. These off peak times are offered throughout the year except from mid December through January. Unfortunately there is no further special for 2 to 4 people rather you will receive the discount by going on the off-peak times. 

Comment by: Everything Travel Group (Belinda) on 24th Jul 12 at 15:11

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Hi there.
Our family (2ad+3kids) will be in Queenstown around the 18th- 21st July. Will the 'special' and/or 'off peak' prices still be available then?
Thanks
Sandra

Comments

Hi Sandra. Yes the Ziptrek Eco Tour in Queenstown off peak prices are available all year except for over the busy Christmas period between Christmas & New Year.

Comment by: Everything Travel Group (Nigel) on 27th Jun 12 at 12:53

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How demanding is the 45 mins walk up to the 6 line Ziptrek Ecotour?

Comments

Hi Jennifer, the 45 minute walk up to the Ziptrek is fairly steep and requires a reasonable level of fitness however it is a stunning walk and you can take your time walking up having as many breaks as you feel the need for.

Comment by: Everything Travel Group (Belinda) on 11th Jun 12 at 19:22

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I notice it says no-one with recent injuries should participate; I sustained a knee injury in early April, and I'm fully mobile now - I only have occasional twinges if they receive a shock or too much downward pressure; is this likely to be a problem to participate?

Comments

Hi Robin. The Ziptrek tour in Queenstown is really gentle on your body and will not put any undue stress on your knees at all. The only thing you will need to be mindful of if you have knee concerns is the walking between ziplines as there are quite a few steps you need to walk down and a prety well made make shift path down through the forest that can get a little slippery at times if it has been raining but apart from that the Ziplining will not be a problem for you at all.

Comment by: Everything Travel Group (Nigel) on 10th Jun 12 at 12:42

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What is the off peak that says in the price?

Comments

Hi Gregory the off peak price is a cheaper option because of the time of day that it is. The Moa 4 line tour is $129 and runs at 12pm or 2pm however you can select the off peak tour which runs at 10am and pay only $99. The Kea 6 line is $179 at 1.40pm or off peak it is $149 at 10.20am.

Comment by: Everything Travel Group (Belinda) on 6th Jun 12 at 17:00

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Hi, my son is 6 and weighs 28kg. Would he need to tandem with a staff member or could he tandem with a family member on the 4 line? Thanks
Telina

Comments

Hi Telina. The minimum age for the Ziptrek 4 line or 6 line tours is 6 years old. The minimum weight requirement is 30kgs. As your son is under this requirement he can do a tandem Moa 4 Line Ziptrek tour. This will be with one of the qualified instructors.

Comment by: Everything Travel Group (Callum) on 26th Apr 12 at 12:47

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How we can use this

Comments

Hi Arvind. This is like a flying fox that takes you through the forest. You have a harness on and  are taken down the hill with spectacular views of Queenstown on your journey.

Comment by: Everything Travel Group (Belinda) on 12th Apr 12 at 08:49

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Hi we have a car and could drive up tho the top. Is the finish at the bottum though??

Comments

Hi Yoka. There is no road to the top of Ziptrek. You either have to take the Skyline Gondola to the top or alternatively there is a walking track that you can take up the hill to get to the top. If you walk you will need to allow about 45 minutes to get to the top.

Comment by: Everything Travel Group (Belinda) on 7th Apr 12 at 18:53

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I noticed that the information about this, says no items are to be carried. Not even a video camera? Do you do your own video`s of your customers, so they can buy it at the end of the tour?

Comments

Hi Julie. If you have a camera or small video recording device you can bring it with you to the Ziptrek Eco Tour in Queenstown. We recommend they have a wrist or neck strap so that you can attach it to yourself when zipping.

Comment by: Everything Travel Group (Callum) on 4th Apr 12 at 11:20

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Hi--another question. My friend and I are planning to book this, but we are both interested in the Kea route, however niether of us has ziplined before. Is it okay for beginners to do the longer line?

Thanks!!

Comments

Hi Stephanie. Yes absolutely. Beginners can do the Kea 6 Line Ziptrek as no previous experience is required.

Comment by: Everything Travel Group (Callum) on 19th Feb 12 at 17:13

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What exactly is the "off peak" special?

Comments

Hi Stephanie the "off peak" special is a time related special. If you book the 10.20am Kea 6 line Ziptrek then you will get it for $149 instead of $179. Likewise if you book the 10am Moa 4 line Ziptrek you will get it for $99 as oppose to $129.

Comment by: Everything Travel Group (Belinda) on 14th Feb 12 at 12:27

Thank you very much!! I wasn't sure if it had to do with anything besides the time of day.

Comment by: Stephanie on 14th Feb 12 at 12:45

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Is there a combo that includes the Ziptrek, Shotover Jet and helicopter flight?

Comments

Hi Hayley, the Queenstown Combo includes the Shotover Jet, Ziptrek 4 Line Tour, Helicopter Flight as well as a ride on the Skyline Gondola and visit to the Skyline Complex. Check out the folllowing link for further information on this product: Queenstown Combo.

Comment by: Everything Travel Group (Belinda) on 12th Jan 12 at 17:54

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How many people can go on the 4-line tour maximum?

Comments

Hi Gemma, Ziptrek can take a maximum group size of 10 people on the 4 line trip.

Comment by: Everything Travel Group (Kris) on 23rd Dec 11 at 15:49

Where is the start point for 4-line tour? Do we need to take the skyline and is that inclusive in the package?

Comment by: Mimi Salleh on 3rd Jan 14 at 15:20

Hi Mimi, the starting point for the Ziptrek Moa Tour is at the top of the Skyline Gondola. You can either take the gondola to the top or walk up the track which takes about 45 minutes - 1 hour. The Skyline gondola ticket is not included in the price of your Ziptrek unfortunately.

Comment by: Everything Travel Group (Belinda) on 3rd Jan 14 at 17:57

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