Milford Flight & Cruise - MSSF
Q&As
Latest Questions about Milford Flight & Cruise - MSSF
Hello, what is the weight restriction for an adult for the flight as of 2023? Thankyou,
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Do you fly a different route on the return flight?
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Hiya Georgina, I hope you're well. Thanks so much for your enqirey into the Milford Flight & Cruise - MSSF. Yes, they do fly two different routes there and back so you get to cover a bit more ground above the Southern Alps.
Hi
I’m looking to book a flight for my family- 2 adults/2 kids age 6 and 8 + 1 child age 2. There is no option to book my 2 year old on the flight. How do I add them to the booking please?
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Thanks for your question, when booking an infant for a Fly Cruise Fly please add this in the additional notes and their name and weight too
Hi guys,
My wife and I are hoping to book a flight and cruise with you on the Thursday 29th of June.
I noticed your child options are from 3years +
Our child is currently 18months, is he able to sit on our lap as per regular airline? Does this mean he's free of charge?
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Hiya Brent, I hope you are well. Thanks so much for your enquiry into Milford Sound Scenic Flights. I can confirm that children under the age of 3 years old are able to come on this trip, infants are free of charge as long as they are under 11kg (they must be UNDER 11kg and be small enough to sit on your lap) if they are over this weight limit you will be charged the child rate.
Hi, are we able to do the Quewnstown to Milford Sounds flight and cruise trip with a 5 month old baby who would sit on my lap. Would there be a charge or would he travel for free as not taking up an extra seat? Thanks
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Hi Gemma, thanks so much for your inquiry about the Milford Flight & Cruise with an infant. Infants who are age 0-2yrs are free of charge on the flight if they are less than 11kgs. However, if they are over 11kgs the standard child rates apply.
Hi
Can you purchase lunch and wine on the cruise ?
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Hiya, Thanks so much for your question regarding the Milford Flight & Cruise - MSSF. We would love to assist you with this booking, please send us a wee email at [email protected] or call us on +64034425877
Is there a disadvantage in taking the later flight option, why is it cheaper than the morning flight? Cheers
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Should have mentioned we're thinking of a fly/cruise flight on 11 April. Cheers
Thanks so much for your enquiry regarding the Milford Sound Flight & Cruise from Queenstown. There is no advantage or disadvantage to which time you pick, we simply have a great special on for 2 people to do the 12:30pm flight at the moment!
Hi, we have been disappointed a few times in the past when the weather has not been good enough to fly into mikford. I wondered if we can we coach into Milford from Queenstown and fly out weather permitting?
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Hiya, Thanks so much for your question regarding the Milford Flight & Cruise - MSSF. Yes, this is certainly possible to do a Coach Cruise and Fly so you have the best of both worlds seeing the sounds from the ground and the air. We would love to assist you with this booking, please send us a wee email at [email protected] or call us on +64034425877
Good morning, is this experience available on Sunay the 20th of June, in the morning,, preferrabley the earlier time? It is for my Husband and I , as a Surprise Birthday present. I know nothing like last minute. I look forward to your reply.
Kind regards
Linda Plested
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Hi Linda, thank you for your question about the Milford Flight and Cruise - MSSF activity. Yes, there is availability for Sunday 20th of June.!
I am going to be in queenstown on 29th june and myself and my wife would like to do the plane trip into milford and boat then plane back to queenstown but concerned about cancellation because of weather and need to leave queenstown early on 30th?
Can we book and if cant get to do because of weather get our money back?
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Hi Dough, thank you for your question about Milford Flight & Cruise - MSSF. Yes, for all bookings that are cancelled due to bad weather, the customer gets the choice of rescheduling or receive a full refund.
Hi, just enquiring if our trip is cancelled due to a Covid lockdown are we entitled to a refund please. Thank you
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Hi there, thank you for your question about the Milford Flight and Cruise. If you purchase the change and cancellation policy with your activity then you will be eligible for a refund.
Hi there, our flight would be arriving at 10:30 am on Saturday and we have the MSSF activity booked in for 12:30 pm. I was wondering if we are able to store our 2 small bags at your office for those 2 hours before the flight to Milford?
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Thank you for your question. Yes, you can store your luggage at Milford Sound Scenic Flights Office whilst you are on your fly-cruise fly to Milford Sound.
Is there a weight restriction?
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Hi Becky, Thank you for your question. There is no weight restriction per se, however, they do need to know your weight as it is important for your safety and weight-balancing the planes. They will also weigh you at check-in to ensure accurate figures.
Hi,
Can I please fly to Milford and do the day cruise and then get the return flight the next day? I am hoping to also do the Milford overnight stay
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Yes, we can certainly arrange a flight to Milford Sound for you with a return flight the next day so that you can do the Milford Sound Overnight Cruise. Rates depend on your preferred booking date.
We are only in Queenstown for 4 nights at the end July. Is the weather usually suitable at this time of year or is it a bad time to do a MSSF trip?
What happens if weather no good?
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It may be colder but we still get lovely blue skies. If the weather was bad and the flight had to be cancelled, you can either reschedule of get a full refund. We recommend booking a flight on the first day of your trip, this means you can reschedule if necessary.
The flight to Milford and back to Queenstown? How long does the flight take? How long does the voyage take? A few hours after the departure from Queenstown and back?
Thank you
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You will enjoy a 40 minute flight to Milford Sound. Followed by a 2 hour scenic cruise and then a 40 minute return flight back to Queenstown via the Milford Track & Sutherland Falls. So you would need to allow 4 hours for this trip.
Hi
We have a 10 months old baby with us. Can he goes on the plane?
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Your baby can travel with you and for free! Infants under 10 kg go for free if they sit on their parents lap.
How many people can fit into the plane? we have 5 people in the group so we would like to travel together
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Most of the Milford Sound Scenic Flight planes that fly to Milford from Queenstown are 12 seaters but even the smallest planes seat 6 passengers.
my son is 4 will he still be free?
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Hi Soweeta, He wouldn't be I'm afraid. 3 and under is the infant rate, free of charge and 4 and over is the child rate
If you book the 9am time from Queenstown what time would you return to Queenstown? I'm trying to figure out flights back to Auckland.
Thank you
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Hi David! This activity takes around 4 hours, so you should be back by 1pm.
Can I get this in gift certificate form
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Hi Kai, what a great gift idea! Absolutely, you just need to go to book now then tick the box that says 'I want this to be an open dated Gift Voucher'
Is there an option I can fly with partner to Milford Sound, then take the cruise but return back on the next day to Queenstown, rather than returning to Queenstown on the same day?
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Heya, Unfortunately not with this option they can only fly you there and back in one day.
Can I get this in a gift card form?
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Heya, Yes just click book now and then check the boz that says 'i want this to be an open dated gift voucher'
I use a wheelchair and would like to take this tour . Would there be any problems?
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Hi Ellen, that's not a problem at all, we can certainly accommodate you in a wheelchair on the Milford Fly Cruise Fly. Whilst the pilot will help you in and out of the plane it is also easier if you are travelling with someone else who can also assist you.
Hi. If booking a flight to Milford Sound and it is canceled because of weather, can it automatically be rescheduled for the the next day or changed to a bus tour instead? Thanks
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Hey Hope. Yes in the unfortunate situation of weather preventing a flight you will have options to either re-book for another day, book something else or receive a full refund. We recommend you book your flight for the beginning of your time here so that you have time after to reschedule if need be.
I like to know where is the terminal for catching this flight. Is it near the international airport at Queenstown? Is there a possibility of leaving our baggage at your flight office as we are catching a flight to Christchurch approximately 3.5 hours aftet touching down from the Milford Sound Flight. How much time will the whole fly cruise fly option take if we leave at 8am in Nov. Do we come back around 1245pm? Is the cancellation or delay rarer in Nov? Thks
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Hey Phyllis, The flights do leave from the main Queenstown airport, just a different hangar. You can leave your baggage at their office ready to catch your flight on your return. You will return about 12pm -ish. The weather is unpredictable so we cannot say for sure but generally it is better weather in November. You will receive a full refund though if the flight cant go ahead due to weather!
Hi
We are looking at flying to Milford Sound instead of driving our RV from Queenstown.
Do you have an option to fly, cruise, and kayak? We could fly back or take a bus back
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Heya, Unfortunately we dont have the option for flight,cruise, kayak. We only have flight and cruise as one package there and back! There are cruise and kayak options but they come with coach or self drive options.
Hi there do you take AMEX ? Also is there a weight limit like the helicopter heli hikes ? Thanks
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Yes we do take Amex payments via our website and we do not charge credit card fees. There is no individual weight limit in the planes that fly to Milford. We always recommend booking for one of your first days in Queenstown so that if the weather is no good for flying you can then rescheduled to another day, or receive a full refund.
can an open ticket..s be purchased as a gift and dates set later when suitable?
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Yes you can certainly book an open dated ticket for the Milford Flight and Cruise from Queenstown, or for any other tour or activity listed on our website. Simply go to the Book Now button and then select "I want this to be an open dated ticket" and follow the prompts. We will then email you a gift voucher that can be redeemed at a later date via our website.
what is the flight distance from queenstown to milford sound airport
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The flight time from Queenstown airport to Milford Sound airport is about 45 minutes. It's only about 70km by air but about 300km if you drive or take the coach.
Hi there-my brother and I plan to arrive in ZQN on may 17th at 945 am from CHC.If the weather is good is it possible to take the fly-cruise fly to Milford sound on that day directly from the airport?What time would we be back in Queenstown?
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Yes you can do the Milford Sounds Scenic Flight and Cruise directly from the airport once you have landed, there is a check in desk located inside the airport terminal.
we are living in turner heights townhouses. is there a pickup service from this location. if we book the milford flight MSSF from queenstown
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Yes, if you book the Milford Sound flight and cruise from Queenstown then you will be picked up from your accommodation in Queenstown. There is a pick up service from Turner Heights and most other hotels and apartments in town.
How far ahead do you have to book in advance for a booking of a flight to Milford boat trip and return flight to Queenstown.
What would the cost be for four adults and two children aged 5 years old
we arrive in Queenstown Monday the 17th of August
Cheers Adrian
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Best to book now as the Milford Sound flights from Queenstown do book up well in advance. Given Milford flights are weather dependent and can get cancelled due to high winds or rain, we recommend booking this flight for one of your first days in Queenstown so that if the weather is no good for flying you can reschedule to another day. If your flight does not go ahead and you can't reschedule you will of course get a full refund.
The price is $470 per adult or if you book the first flight of the day at 9am the cost is $450 per adult. Kids from 4-14 years cost $265 each. We do recommend booking the 9am flight as this is often the calmest time of the day for weather and there are less people in Milford which makes for a nicer experience.
Taking an 8:00 a.m. flight, when would the picnic lunch be provided? Can we be picked up at lodging in Queenstown? When is hotel name provided?
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You are given your picnic lunch when you board the plane to Milford Sound from Queenstown so you are welcome to eat it whenever you like but most people eat in on board the boat. You will be picked up from your hotel in town. When you get to the Check Out page on our website you can input where you are staying in Queenstown. Once you book online we will email your booking confirmation straight back to you.
My husband and i are keen to do the flight cruise,
from Queenstown but I am not a great traveler! I am fine flying on a commercial airline - but small planes - might be very bumpy? Same with boat travel - I am fine if not rough waters. We would book January 14 or 15. I can take travel sickness tablets - but want to enjoy it as well!
How rough does it get - both air and sea?
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Hi Yvonne. I am just like you and can get travel sickness from boats especially but have never got sick doing the Milford flight & cruise (I have done this at least a dozen times). The small plane only flies in good weather so it wont be that bumpy and the boat travels inside Milford Sound which is protected from the open ocean so it should not be bumpy at all. As the flight is weather dependent I do recommend booking for one of your first days in Queenstown so that if the weather is no good for flying you can reschedule to another day (or receive a full refund). It is a busy time of year so I would recommend booking asap. The views from the plane especially are absolutely spectacular!!
How do I make a review. I could find no place to write a review. Please advise
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Hi George. The reviews on our website are controlled by an independent third party review site called Feefo. They only allow people who have experienced the specific activity to review it and the only way they can be assured that someone has actually experienced the activity is if they have booked it via our website. Everyone that books an activity with us will receive an email request from Feefo after they have done the respective activity asking them to review it.
Unlike other review sites, this system eliminates false reviews from customers who have never experienced activity and also rival companies publishing unsubstantiated negative comments about their competitors.
If you have experienced the Milford Flight & Cruise with Milford Sound Scenic Flights then you are welcome to publish a review on Trip Advisor or you can contact Milford Sound Scenic Flights in Queenstown direct.
Hello
I would like to know between the heli/cruise/fly and the fly/cruise/fly which one gets you a better view on the heli/flight and does the heli stop in the mountains on the way there/back before it gets to Milford sound?
Thank you
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Hi Nathan,
Both are very good options, however I feel you get a better view from mixing it up between the Helicopter and the plane. The Helicopter will get you in closer to some of the scenery and also weather permitting a landing in the mountains.
I would go with the Fly, Cruise, Heli option as I think it's a nice combination.
Thanks, Nigel
My wife has some walking issues - no long distances and long stairs must be avoided if and when possible. How do we get from the flight to the boat (walking, driving?) and then how do we get back to the plane? We have taken helicopter tours, so she can get in and out of the plane with some small assistance. I'd like to book, but would like your advice (looking at Sept 24th) from Queeenstown. Look forward to your response.
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Hi Gene, there is a shuttle that will take you from the plane to the boat so there is very minimal walking and again the shuttle will take you back to the plane. There are no big stairs or anything to get on the boat so I believe your wife will be fine with this excursion.
There will be six of us visiting Queenstown in October this year and we are considering a fly/Cruise to Milford Sound. Please advise the number of seats in plane. I assume we would all fit in the plane. Are there any discounts for a booking for 6 people?
Regards
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Hi Alan
Good news, with Milford Sound Scenic Flights the planes can hold up to 9 people so we can certainly arrange for the 6 of you to fly together in the same plane.
We are a group of 7 adults looking at the Milford fly/cruise for the coming 24 or 27 December. Age range from mid seventies to late 30s with one mobility restricted in a motorised scooter type chair and all otherwise able bodied. Is the fly/cruise a suitable and available excursion for us from our Queenstown hotel on the above dates? If so what times, morning preferred.
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Hi Andrew. I would highly recommend booking the Milford Sound flight & cruise on the 24th December as the flight is weather dependent and if it gets cancelled then you can reschedule to another date or get a full refund. I also recommend booking for the 8am flight as the weather is often better first thing in the morning, there are less people in Milford Sound and you will save $20 per person at the 'off peak' rate. The motorized scooter will not be able to come on the plane but there is a wheel chair available in Milford Sound that we can arrange for you. All 7 of you will be in the same plane. This is a busy time of year and flights do get booked out so I highly recommend booking sooner rather than later. You can all book together at the one time using the one credit card or if its better for you then everyone can book and pay separately via our website. Just make sure everyone mentions in the 'additional information' field in the booking page that you are all part of the one group so we can arrange for you to travel together.
Is it free pick up from wan aka ?
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Hi Nicole, pick up is only available from Queenstown accommodation for the Milford Sound Flight & Cruise. If you are coming from Wanaka you will need to get your own way to Queenstown.
Hi, We have a group of 9 people traveling together and would like to know if we can all fly on the one plane. I was also wondering if there is a possibility of a discount for a group booking.
Look forward to hearing from you at your earliest convenience. Kind Regards
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Hi Leeanne, yes with the fly cruise fly all 9 of you would be able to go in the one plane. The planes can take a maximum of 9 passengers.
Hello, I am trying to work out a way to go on a Milford sound flight and cruise as well as a Nomad Safari 4WD tour on the same day. Their tour departs in QUEENSTOWN at 1:30pm.
Instead of dropping us off at our accommodation, I think your website said that's what you do, could you drop us off where the 4WD tours depart from?
Otherwise can you think of another way we could do both tours? Do you ever leave at 8am in Winter?
Thanks,
Jade
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Hi Jade, it is possible to do but you will be cutting it fine if the flight back is delayed for any reason. Generally, the flight gets back from Milford about 12.50/1pm and they would then be able to drop you at the Nomad Safaris shop for the 1.30pm 4wd tour.
Can we fly down to Milford, stay a couple of days and fly back with you, if so what would be the cost for two, cheers John
Hi John, yes that is an option, you can fly over to Milford stay a couple of days and then fly back however please be aware that your return flight can't be guaranteed at the time of booking as it is weather dependent so although you may be able to fly in, if the weather is no good on the date that you plan to fly out then you are best to have a coach booked as well as a back up. The cost to fly over and back on separate days to Milford is $380 per person each way.
Can you take children under 4yrs on plane and boat.
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Hi Brett. Yes you can take children under 4 years on the Milford Flight and Cruise. They are free of charge but must be small enough to be able to sit on your lap.
Hi what type of aircraft is used for these flights? Are any single engine only?
Thanks
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Hi Veronica, Milford Scenic Scenic Flights have 7 britten twin engine aircrafts and 2 cesnar 207 single engine aircrafts that they operate over to Milford.
Is it possible to alter the last flight on the Milford fly cruise fly tour, so that we have more time to have a look around, rather than leaving immediately after the cruise?
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Hi Kate, unfortunately due to a tight schedule there is no time to have a look around Milford after your cruise before your flight back to Queenstown. To be honest you will have seen the best there is to see of Milford from your flight and cruise and there isn't much to see in the small township.
What happens if my Milford Flight is cancelled due to bad weather?
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Hi Tessa, if your Milford Sound Scenic Flight is cancelled due to bad weather you have the option of either rescheduling for another day or receiving a full refund.
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There are no weight restrictions, you just need to be able to fit into the seat and have the belt secured around your waist and you're good to go!
Comment by: etg on 21st Jul 23 at 11:50