Q&As

The Skyline Queenstown Gondola and Luge complex reopened on 1st July 2023 with a brand new 10 person gondola and shiny new gondola station!

Comment by: Everything New Zealand (Rhiannon) on 22nd Jul 23 at 17:10

While the Skyline Queenstown dinner reservations are not open dated tickets, the Skyline Gondola and Luge pass can be used at any time on one specific date. 

Comment by: Everything New Zealand (Rhiannon) on 22nd Jul 23 at 17:06

The Skyline Queenstown gondolas have level loading, so wheelchairs can easily roll in and out of the gondolas. At the top, the Skyline Queenstown complex is also wheelchair-friendly, excluding the walking tracks outside of the complex. 

Comment by: Everything New Zealand (Rhiannon) on 22nd Jul 23 at 16:56

The Skyline Queenstown gondola has a capacity of 10 people per gondola

Comment by: Everything New Zealand (Rhiannon) on 22nd Jul 23 at 16:48

The Skyline Gondola, Dinner and Luge package includes the main gondola from Queenstown up to the top of Bob's Peak, which is where you will find a smaller chairlift which, after each of your luge rides, takes you from the bottom of the Skyline luge track back up to the top. You will then enjoy your dinner at the Stratosphere restaurant, which is located near the top of the Gondola.

Comment by: Everything New Zealand (Rhiannon) on 22nd Oct 22 at 16:28

Yes, you can relax and enjoy a glass of wine and snacks before your dinner at the Market Kitchen Cafe located within the Skyline Queenstown complex.

Comment by: Everything New Zealand (Rhiannon) on 23rd Sep 22 at 09:56

To get to the Skyline Dinner in Queenstown, if you do not wish to ride the Skyline Gondola there is an alternative to walk up the Tiki Trail. This is a moderately challenging 45 minute hike and please be aware that the trail is not lit in the evening.

Comment by: Everything New Zealand (Rhiannon) on 18th Jun 22 at 12:35

Unfortunately pets (with the exception of support animals such as seeing eye dogs) are not permitted in the gondola or on the Skyline facilities in Queenstown.

Comment by: Everything New Zealand on 2nd Jun 22 at 14:59

The Skyline Queenstown complex is wheelchair-friendly, and welcomes guests in wheelchairs or with other special requirements. The Skyline team ensure that wheelchair-users are supported and catered for, with options to slow down the Gondolas to board if needed.

Comment by: Everything New Zealand on 23rd May 22 at 17:06

You are welcome to catch the Queenstown Gondola up to the Skyline Complex anytime during opening hours. You can even add on activities such as luging, you would just need to ensure you arrive on time for your dinner reservation.

Comment by: Everything New Zealand on 5th May 22 at 13:27

This depends on how busy the Skyline Gondola is on the day. If it is busy you will likely be sharing the 10-seater gondola with another group, however if it is quieter or you are travelling in a large group, you will likely have a gondola to yourself.

Comment by: Everything New Zealand on 26th Apr 22 at 12:25

Yes, the Skyline Gondola is open over the Christmas holiday period from the 24th of December to the 26th of December inclusive

Comment by: Everything New Zealand on 22nd Jul 23 at 18:12

Thank you so much for your enquiry. Yes, we can book the Gondola & Premium Dinner for you for an additional $30 NZD per person. Gondola and Premium Dinner reservations guarantee a window table and include 2 house drinks and unlimited still or sparkling water.

Comment by: Everything Queenstown on 10th Aug 21 at 10:30

Dogs are unfortunately not allowed inside the Skyline building & Stratosfare restaurant. You can take your dog on the Tiki Trail to the top of the Gondola though (1 hr one way).

Comment by: Everything Queenstown on 6th Jan 21 at 14:56

Hi Jenny, Thanks for your query  The Premium offers a guaranteed window table and a complimentary house drink for each person!

Comment by: ETG on 23rd Dec 20 at 15:23

The Luge at Skyline Queenstown is usually busiest in the afternoon, therefore, I would recommend taking the Gondola in the morning to do the Luge. 

Comment by: Everything Travel Group on 27th Feb 20 at 12:15

The gondola is walking distance from the township

Comment by: Vanessa Hurt on 25th Jan 20 at 09:15

The Gondola is certainly the easiest way up, but it is possible to walk. This is a steep walk up the Tiki Trail which would take about 50 minutes. You may like to consider dining at Walter Peak instead.

Comment by: Shelley- Everything Travel Group on 2nd Mar 19 at 10:51

Hiya, the gondola is not included with Ziptrek so to save yourself some money you can do the luges and Ziptrek in one day to avoid paying extra for the gondola. However if you would prefer to do your activities on seperate days I would definitely recommend purchasing the annual pass. That way you can ride the gondola as many times as you like.

Comment by: Siobhan - Everything Travel Group on 28th Feb 19 at 16:08

Dining time will be limited to 90 minutes. As this is a buffet dinner there will be plenty of vegetarian and vegan options to choose from.

Comment by: Shelley - Everything Travel Group on 14th Feb 19 at 20:52

You can book as far in advance as you would like. There are only limited spaces for those that can dine premium so the earlier the better!

Comment by: Shelley - Everything Travel Group on 9th Feb 19 at 12:33

Heya, The gondola will currently only take 4 people.

Comment by: Alicia - Everything Queenstown on 23rd Oct 18 at 08:08

Hi, Unfortunately the haka show ceased operation on 31st August this year which is why it can no longer be booked. There is not currently anything similar on offer in town.

Comment by: Alicia - Everything New Zealand on 17th Sep 18 at 07:35

Yes you can just show up on the day if you are only going to ride the gondola in Queenstown and don't want lunch in the restaurant. The gondola ride is currently $44 for adults & $26 for kids.

Comment by: Callum on 10th Aug 18 at 12:32

Heya, The chairlift is safe, i have seen 2 year olds go on as well as mothers holding tiny babies. However if you would prefer not to use the chairlift you can walk up to the top again its only about a 5 min walk if that :)

Comment by: Alicia - Everything Queenstown on 27th May 18 at 13:13

Hey Megan! Thanks for your question. There is the possibility to upgrade to a window seat with a complimentary drink for $20. We can make a note of this request at the time of booking so that they are aware but ultimately you will add it on and pay on the day.

Comment by: Alicia - Everything New Zealand on 25th May 18 at 10:48

Heya, Yes absolutely, Luge rides can be purchased when you are there as well.

Comment by: Alicia - Everything Queenstown on 13th Apr 18 at 11:28

Hi Natalie! Absolutely, the gondola rarely closes- only in extreme wind or weather conditions

Comment by: The Everything Travel Group (Sally) on 28th Mar 18 at 14:32

Hey Sam! That ticket would be for 1 person but 5 separate luge rides. Unfortunately you can't share luge tickets except the family package which is 10 luge rides for $80

Comment by: The Everything Travel Group (Sally) on 26th Mar 18 at 07:48

Hey Wendy, Yes absolutely there is a great cafe at the top too with lots of lunch and snacking options.

Comment by: Alicia - Everything Queenstown on 6th Mar 18 at 12:18

Hi Hayley, individual luge rides cost: $12 for one, $23 for 2, $31 for 3 and $41 for 5

Comment by: The Everything Travel Group (Sally) on 24th Feb 18 at 19:44

Heya, Not with us but it does with skyline directly. You just need to go to the counter to get the tickets and show your pass.

Comment by: Alicia - Everything Queenstown on 7th Dec 17 at 16:30

Heya, Great question. All of the meat is halal with the exception of the venison. The chicken is halal certified which means it is halal but comes from a premises which also has chickens which are not halal. It will all be clearly labelled so you can see which is halal, most of it is.

Comment by: Alicia - Everything Queenstown on 22nd Oct 17 at 12:48

Heya, Awesome the luge is so fun and the dinner is delicious it will be a great day. You can absolutely ride the gondola as many times as you like but you will need to pay each time as a ticket only covers you for one return trip. You can purchase a gondola and luge package, and then a gondola and dinner/stargazing package separately.

Comment by: Alicia - Everything Queenstown on 28th Sep 17 at 13:44

Heya, The luge closes when it gets dark, in winter this means that the luge closes quite early and so its difficult to have a dinner and luge package. As it gets lighter though this can certainly be arranged if you send us a message. - Kind regards, Alicia

Comment by: Alicia - Everything New Zealand on 24th Sep 17 at 10:30

The Queenstown gondola takes about 5 minutes to get from bottom to top and the same amount of time to get down again. There can be queues to get up on the gondola, especially before dinner so we always advise arriving at the Skyline terminal at least 30 minutes prior to your dinner reservation if you are in fact going up for dinner.

Comment by: Everything Travel Group (Callum) on 30th May 17 at 13:07

Hi, I have the same question, did you receieve and answer or are you able to share how it worked out? Thanks!

Comment by: Amy on 30th Oct 17 at 14:05

Hey guys, So purchasing the gondola and luge lets you go up the gondola once and back down. If you would like to do the Ziptrek as well you can gondola ride up, luge then ziptrek down. You wont then be able to go back up! Hope this helps!

Comment by: Alicia - Everything Queenstown on 30th Oct 17 at 14:21

Hi Alicia, Thank you for the quick response. My question is, if I buy a gondola and luge combo, once I have taken the gondola up, am I free to use the zipwire (I have already purchased the ticket) then luge afterwards and then use my downward gondola? Or are there restrictions on the timings/ sequencing when buying the tickets this way? Thanks :) Amy

Comment by: Amy on 30th Oct 17 at 16:53

Heya, You cannot use the luge afterwards as the Ziptrek zipwire takes you to the bottom. If you then wanted to go up on the gondola again to get back up to do the luge you would have to pay for the gondola again. The way to do it would be get the gondola up, do the luge and then zipline down to the bottom of the mountain. :)

Comment by: Alicia - Everything Queenstown on 30th Oct 17 at 16:55

Yes there is a walking track up to the top of the Skyline complex in Queenstown. There is no cost to walk up and it takes about 45 minutes or so depending on your fitness. You are not permitted to ride the gondola back down however unless you purchase a ticket at the top.

Comment by: Everything Travel Group (Callum) on 22nd Feb 17 at 23:55

Does gondola offer one-way ticket? If yes, how much is it?

Comment by: Eva on 29th Mar 18 at 23:56

Hi Eva, they don't offer a one way ticket up, but they do offer a one way ticket down which is $25

Comment by: The Everything Travel Group (Sally) on 30th Mar 18 at 10:35

Hi Tracy, the Skyline gondola is about 600m from the town centre so it is walking distance. Just be aware the walk is uphill from town. 

Comment by: Everything Travel Group (Belinda) on 29th Mar 16 at 15:09

Hi Nadia, yes halal diets are catered for at the Skyline restaurant. Most of the meat is halal including the chicken however just check with the chef on the day to find out what is.

Comment by: Everything Travel Group (Belinda) on 3rd Dec 15 at 08:56

You can park for free at the bottom of the Skyline gondola in Queenstown but its often hard to find a park. I'd suggest just walking from your hotel as most accommodation is only a short walk away. Alternatively, if you do want to drive, you can pay for parking at the secure park on Mann street which is just a 5 minute walk from the gondola.

Comment by: Everything Travel Group (Callum) on 18th Jul 15 at 13:24

Hi Sunshine, 

The Skyline Kiwi Haka performance is held 45 minutes before each of the dinner sittings. The show goes for 30 minutes and only a few minutes walk from the performance area to where you will be seated for dinner. 

If you were to book for 6pm, you would watch the Haka performance first and then have dinner after, this is quite a popular package and there will be quite a few other people doing the same experience. 

Comment by: Everything Travel Group - Nigel on 22nd Feb 15 at 18:36

Hi Jack. The Queenstown Skyline gondola and luge is open from 9am daily all year.

Comment by: Everything Travel Group (Callum) on 24th Aug 14 at 14:29

Hi Dave. It is not possible to pre book the luge if you book and pay for the Queenstown Skyline dinner and gondola ride. The cost for the buffet dinner and gondola ride is $82 for adults and $40 for kids. If you wish to do the luge ride as well then you can pay for luge tickets once you get to the top of the gondola ride. These cost $5 each or cheaper if you pay for multiple rides. 

Comment by: Everything Travel Group (Callum) on 17th Aug 14 at 18:35

Hi Cara. The Skyline restaurant in Queenstown does often book up several weeks in advance during the busy winter festival period so I would recommend booking for a specific date sooner rather than later. If you decide you want to change the date you can just contact us and we can move it to a date that suits you that has availability.

Comment by: Everything Travel Group (Callum) on 21st May 14 at 18:21

Hi Laurel. Not a silly question at all. After you take the Skyline gondola ride to the top in Queenstown you then take a small chair lift further up the mountain to the top of the luge track and you ride the luge back down to the bottom of the chair lift but not to the bottom of the gondola. So you only come back down to the bottom when you ride the gondola down at the end of your stay at Skyline. 

Comment by: Everything Travel Group (Callum) on 20th May 14 at 18:18

Hi Helen. There is no combo unfortunately that includes the Queenstown Skyline gondola, dinner and luge however you can book the dinner & gondola via our website and then you can purchase luge tickets once you get to the top. There are special deals for buying multiple luge rides. 1 luge costs $11, 3 cost $27 and 5 costs $38.

Comment by: Everything Travel Group (Callum) on 5th Feb 14 at 15:00

Hi Vanessa. There is a special New Years Eve dinner function at the top of the Skyline gondola complex in Queenstown on the 31st December which includes live entertainment. If you click on the 'book now' button and choose the 31st December you'll see the dinner the Gondola & Dinner option at the bottom of the page for $125. There are 2 sittings, 6pm and 8.45pm and availability is limited so if you are interested I recommend booking asap.

Comment by: Everything Travel Group (Callum) on 4th Dec 13 at 13:25

Prices for the Luge once you are already at the top of the Gondola are: Ad/Ch 1 ride $10, 2 rides $19, 3 rides $26 and 5 rides $37  To make your booking simple follow this link http://www.everythingnewzealand.com/skyline-queenstown-queenstown-43/

Thanks.

Nigel

Comment by: Everything Travel Group (Nigel) on 24th Aug 13 at 09:44

Hi Jason, yes the gondola price includes your ticket up to the top of the Skyline Complex and back down again.

Comment by: Everything Travel Group on 18th Mar 13 at 13:06

Hi Laura. Yes there is a special Christmas lunch & dinner on at the Skyline gondola restaurant in Queenstown on the 25th December. The cost is $119 per person for either the lunch or dinner and you can book via our website. Spaces are filling up so I recommend booking asap.

Comment by: Everything Travel Group (Callum) on 6th Nov 12 at 15:03

Hi Darryn, you can purchase the Skyline Dinner without the gondola for $59. If you would like to book this please let us know. 

Comment by: Everything Travel Group (Belinda) on 28th Aug 12 at 11:48

Hi Dan, if you are doing the 4 line Ziptrek then it doesn't go to the bottom of the hill and at the end of it everyone actually walks back up to the top of the gondola via the track as it is closer to the top than the bottom. The 6 line Ziptrek again doesn't go right to the bottom either but is further down than the 4 line. If you are doing the 6 line I would suggest walking back up the track to the top again otherwise unfortunately if you walk out to the bottom of the hill and take the Gondola back up again you do need to pay for another ticket. 

Comment by: Everything Travel Group (Belinda) on 23rd Aug 12 at 13:04

Hi Joanne. You can just book the 5.15am Skyline Gondola and Haka show and then add pay for the luge rides when you get to the top of the gondola. You can head up anytime before your Kiwi Haka show. I'd suggest taking the gondola up by about 3pm so you have ample time to do your luge rides before hand.

Comment by: Everything Travel Group (Belinda) on 2nd Jun 12 at 11:24

Hi Shareena, yes there is a great selection at the buffet lunch including various seafood options, heaps of salads and also hot vegetarian dishes as well. The Skyline buffet caters very well for vegetarians.

Comment by: Everything Travel Group (Belinda) on 30th May 12 at 14:16

Hi Joe, yes the Skyline Gondola package does includes 1 x Gondloa, 1 x Buffet Lunch and 2 x Luge rides per person.

If you are going to Queenstown, the view from the Skyline cannot be missed. Have a great time and let u sknow if there is anything else you need help with.

Comment by: Everything Travel Group (Nigel) on 22nd Apr 12 at 10:18

Yes that's corect all 3 of you will receive the gondola, lunch and 2 x luge rides.

Reagrds,

Nigel

Comment by: Everything Travel Group (Nigel) on 21st Apr 12 at 13:34

Hi Wan,

The best option for the Skyline Gondola, Luch & Luge would be to select the Gondola Lunch & Luge package by clicking here

The package will cost $86 per person which will include your Gondloa up to the Skyline, 5 x Luge rides and Lunch. It's a very popular package with our customers.

Hope that helps,

Nigel

Comment by: Everything Travel Group (Nigel) on 21st Apr 12 at 13:12

Hi Joe, the basic requirements for your child to be able to ride with you on the luge is that they fit sitting in front of you, fit a helmet, and are able to hold on. If this is possible and you feel comforable riding with them then you are allowed down the scenic track (beginners track). 

Comment by: Everything Travel Group (Belinda) on 19th Apr 12 at 12:14

Hi Janne. Skyline's Luge Code of Conduct requires children to over 110cm tall and/or aged 6 years and over. If they do not meet these requirements they can ride in tandem with an adult on the scenic track.

Comment by: Everything Travel Group (Belinda) on 6th Apr 12 at 10:33

Hi Jenifer. There is no package that includes the Skyline Queenstown gondola ride, luge, buffet dinner and Zipline (Ziptrek). However you can book the Skyline gondola & dinner via the Skyline Queenstown page on our website and the Ziptrek separately via our site. You can then just pay for the luge once you arrive at the top of the gondola. Queenstown is extremely busy over Easter so I recommend booking asap

Comment by: Everything Travel Group (Callum) on 16th Mar 12 at 16:42

Hi John, Skyline Gondola Queenstown runs quite late and closing times vary depending on the time of year. It will run until night fall and at least until 9pm usually later. 

Comment by: Everything Travel Group (Belinda) on 29th Feb 12 at 19:56

Hi Shannon, the minimum age for the luge at the top of the Gondola in Queenstown is 6 years and they must be at least 110cm tall. Your 3 year old can go down the luge track if they sit on your lap while you go down the scenic track. There is no extra cost for them to go with you. Yes they can also go with you into the restaurant for lunch and again there is no charge for them.

Comment by: Everything Travel Group (Kris) on 15th Jan 12 at 09:22

Hi Dean. There is actually a package that includes the Skyline gondola, lunch and 2 or 5 luge rides. If you press the Book Now button on the Skyline Queenstown page on our Queenstown website you will see the option about half way down the page.

Comment by: Everything Travel Group (Callum) on 13th Jan 12 at 14:19

Hi Tanya, yes the Skyline Gondola is wheelchair friendly. They have easy access to get you both on and off the Gondola cable car and they will have someone available to help you.

Comment by: Everything Travel Group (Kris) on 19th Dec 11 at 11:55

Hi Mike. The Skyline gondola ride takes about 10 minutes from the bottom terminal to the top (and vice versa). Each gondola holds 4 people and has windows all around so you can take in the spectacular views!

Comment by: Everything Travel Group (Callum) on 7th Dec 11 at 18:26