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Hot Pools - The Outdoor Onsen

15% off
Hot Pools - The Outdoor Onsen
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Queenstown Outdoor Onsen Hot Pools

All prices shown in NZD$.

Genuine Customer Reviews powered by Feefo

Service rating:

Easy to deal with

Product rating:

Spectacular views, bucket list experience

Reviewed 20-Jul-2022

Service rating:

The staff were friendly and helpful, both in person on the phone as well as via the chat option. Went out of their way to make our experience great!

Product rating:

A little bit of luxury, and not too expensive

Reviewed 12-Jun-2022

Service rating:

Great customer service, original attraction was canceled due to staff isolating, Kat from Everything NZ did fantastic job and contacted us super quickly, then booked a different one for us.

Product rating:

I'm rating a purchase only, we haven't had a chance to try it, our booking was canceled due to staff isolating

Reviewed 22-Mar-2022

Service rating:

Excellent communication, was easy to extend the voucher expiry due to travel restrictions, thank you! :)

Product rating:

There is an hour time limit and the water isn't as hot during summer. Great views and good service though.

Reviewed 28-Feb-2022

Service rating:

Extremely accommodating and helpful. Friendly service.

Product rating:

Very friendly and professional experience.

Reviewed 30-Apr-2021

Reply from Everything Travel Group

Thank you so much for your feedback, we really appreciate it. We have passed on your feedback to the operator. Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group

Posted 03-Oct-2021

Service rating:

Wonderful experience, beautiful atmosphere. The outdoor spa pool was peaceful with magnificent views.

Product rating:

Great value and efficient communication

Reviewed 12-Jan-2021

Reply from Everything Travel Group

Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are glad that you had a great time at Onsen & we hope to see you here soon again. All the best!

Posted 13-Jan-2021

Service rating:

This was an easy to deal with service that I didn't know about until I had book this holiday. Quick responses that gave us all the information we needed.

Product rating:

A great couples activity to relax after a day tramping, jet boating, or bungy jumping elsewhere in Queenstown. It's even good to do on a rainy day.

Reviewed 10-Jan-2021

Reply from Everything Travel Group

Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are glad that you had a great time in Queenstown & we hope to see you here soon again. All the best!

Posted 13-Jan-2021

Service rating:

Easy to book & location ready for us without any hassle to us

Product rating:

Great, professional & friendly

Reviewed 10-Nov-2020

Reply from Everything Travel Group

Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are glad that you had an amazing time in Queenstown & we hope to see you here soon again. All the best!

Posted 10-Nov-2020

Service rating:

Very polite, good knowledge of whats involved and communications. Pick and drop off point good location and on a timely manner.

Product rating:

Had a double booking and they were quick to call and get adjustment made

Reviewed 21-Sep-2020

Reply from Everything Travel Group

Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had a great time in Queenstown! All the best & stay safe!

Posted 21-Oct-2020

Latest Questions about Hot Pools - The Outdoor Onsen

Are you open today, if yes I would like to make a booking.

Comments

Thank you so much for your enquiry. Yes, we can certainly book the Outdoor Onsen for you for tomorrow. I will send you an email now.

Comment by: Everything Queenstown on 9th Jan 22 at 09:37

1 comment - Post a Comment

Hi, is there a cancellation list for the pools?

Comments

Thank you so much for your enquiry. Yes, we can put you on the waitlist for Onsen Hot Pools.

Comment by: Everything Queenstown on 30th Jun 21 at 13:20

1 comment - Post a Comment

Hey, will you have the pool to ourselves or are there other people with us in the pool? For example theres only 2 of us, will we have the pool to ourselves?

Comments

Thank you so much for your enquiry. You will have your own private hot pool for 1 hour at the Onsen Hot Pools.

Comment by: Everything New Zealand on 29th Jun 21 at 13:34

1 comment - Post a Comment

hi just want to ask the price is for per sperson or a group

Comments

The prices are per hot pool (whole group).

Comment by: Everything Queenstown on 6th Sep 20 at 16:16

1 comment - Post a Comment

94%
rating

94% of new customers that used Everything Queenstown to provide advice and securely book their Queenstown activities have let us know they've had a good or excellent experience with us. Thank you.