Hot Pools - The Outdoor Onsen
Queenstown Outdoor Onsen Hot Pools
All prices shown in NZD$.
Genuine Customer Reviews powered by 
Service rating:
Easy to deal with
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Spectacular views, bucket list experience
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The staff were friendly and helpful, both in person on the phone as well as via the chat option. Went out of their way to make our experience great!
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A little bit of luxury, and not too expensive
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Great customer service, original attraction was canceled due to staff isolating, Kat from Everything NZ did fantastic job and contacted us super quickly, then booked a different one for us.
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I'm rating a purchase only, we haven't had a chance to try it, our booking was canceled due to staff isolating
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Excellent communication, was easy to extend the voucher expiry due to travel restrictions, thank you! :)
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There is an hour time limit and the water isn't as hot during summer. Great views and good service though.
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Extremely accommodating and helpful. Friendly service.
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Very friendly and professional experience.
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Wonderful experience, beautiful atmosphere. The outdoor spa pool was peaceful with magnificent views.
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Great value and efficient communication
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are glad that you had a great time at Onsen & we hope to see you here soon again. All the best!
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This was an easy to deal with service that I didn't know about until I had book this holiday. Quick responses that gave us all the information we needed.
Product rating:
A great couples activity to relax after a day tramping, jet boating, or bungy jumping elsewhere in Queenstown. It's even good to do on a rainy day.
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are glad that you had a great time in Queenstown & we hope to see you here soon again. All the best!
Service rating:
Easy to book & location ready for us without any hassle to us
Product rating:
Great, professional & friendly
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are glad that you had an amazing time in Queenstown & we hope to see you here soon again. All the best!
Service rating:
Very polite, good knowledge of whats involved and communications. Pick and drop off point good location and on a timely manner.
Product rating:
Had a double booking and they were quick to call and get adjustment made
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had a great time in Queenstown! All the best & stay safe!
Latest Questions about Hot Pools - The Outdoor Onsen
Are you open today, if yes I would like to make a booking.
Comments
Thank you so much for your enquiry. Yes, we can certainly book the Outdoor Onsen for you for tomorrow. I will send you an email now.
Hi, is there a cancellation list for the pools?
Comments
Thank you so much for your enquiry. Yes, we can put you on the waitlist for Onsen Hot Pools.
Hey, will you have the pool to ourselves or are there other people with us in the pool? For example theres only 2 of us, will we have the pool to ourselves?
Comments
Thank you so much for your enquiry. You will have your own private hot pool for 1 hour at the Onsen Hot Pools.
hi just want to ask the price is for per sperson or a group
Comments
The prices are per hot pool (whole group).
rating
94% of new customers that used Everything Queenstown to provide advice and securely book their Queenstown activities have let us know they've had a good or excellent experience with us. Thank you.
Reply from Everything Travel Group
Thank you so much for your feedback, we really appreciate it. We have passed on your feedback to the operator. Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group
Posted 03-Oct-2021