Hot Pools - Onsen 8.30am Charity Outdoor Hot Pool
Onsen Charity Outdoor Hot Pools Queenstown
All prices shown in NZD$.
Genuine Customer Reviews powered by 
Service rating:
Extremely helpful and knowledgeable
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Property was as expected, clean and staff were friendly and helpful
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Great experience. Easy to book and service by the team was excellent
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Awesome pool experience in the snow.
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Great experience at reduced costs
Quick and easy to order online, confirmed the next day once payment cleared would definitely use again.
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Awesome location, amazing views, relaxing spa.
Onsen should offer guests choice of extras ie tea, drinks etc on arrival.
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Bought a package as a birthday gift for my friends and the team at everything nz made it so easy every step of the way! Great communication and super helpful.
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Bought as a gift so did not personally do this time but have last year and it's definitely worth it!
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Fantastic deal!
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Amazing morning and beautiful location. Staff were great.
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They were helpful and friendly. Good deals and clear directions. Return customer deals were an added bonus. I would definitely book through them again
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Relaxing spa with beautiful views. Have been a couple of times and always walk away feeling relaxed and refreshed. Staff are always friendly and helpful.
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had a wonderful time at Onsen Hot Pools! Take care and stay safe!
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had a wonderful time in Onsen Hot Pools!
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Everything New Zealand..WOW! My trip to Queenstown, I had booked in the Onsen Pools but was then unable to go with the times available, they then recommended me other options to which I was interested in doing the Quad biking but unfortunately due to the weather circumstances it was 50/50 on, to which they then again provided me with more options and we settled for the Nevis Swing! Very glad in the end I booked this activity as it was absolutely awesome! Throughout everything Everything New Zealand was super patient, helpful and answered all my enquires. Responses were quick! They definitely made me feel well looked after and catered to as a customer. Def will be booking in with them again, an awesome team 🙌🏽
Product rating:
Went on the Nevis Swing instead and it was the best thing ever! Definitely had the heart racing and what a thrill it was. Best activity
Reply from Everything Travel Group
Thank you so much for your feedback, we really appreciate it. We are so glad to hear that you had an amazing time doing the Nevis Swing! Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group
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lovely and relaxing experience !
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all was good i enjoy my time there.
Reply from Everything Travel Group
Thank you so much for your feedback, we really appreciate it. We are so glad to hear that you had a wonderful time at Onsen. Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group
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Staff were lovely, atmosphere is beautiful and the pools were so relaxing! We thought this was the best time to go! Perfect for a birthday treat!
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Great that you’re supporting charity
Reply from Everything Travel Group
Thank you so much for your feedback, we really appreciate it. We are so glad to hear that you had a wonderful time at Onsen. Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group
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Great service and very budget friendly !!we thoroughly enjoyed onsen Pools. We would not have been able to do it if it was not on everything Queenstown !!! Thanks guys
Product rating:
Great experience !!! It was worth it.
Reply from Everything Travel Group
Thank you so much for your feedback, we really appreciate it. We are so glad to hear that you had a wonderful time at Onsen. Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group
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I had a great experience purchasing from Everything NZ. Highly recommended.
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Perfect experience! We had such a great time at Onsen!
Reply from Everything Travel Group
Thank you so much for your feedback, we really appreciate it. We are so glad to hear that you had a wonderful time at Onsen. Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group
Service rating:
Amazing experience
Product rating:
Amazing experience - would recommend
Reply from Everything Travel Group
Thank you so much for your feedback, we really appreciate it. We are happy to hear that you had a great time at the Onsen Hot Pools. Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group
Service rating:
Excellent communication
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A truly memorable experience - we were all impressed by the quality establishment, and the staff were very friendly and welcoming.
Reply from Everything Travel Group
Thank you so much for your feedback, we really appreciate it. We are so glad to hear that you had a wonderful time at the Onsen Hot Pools. Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group
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Great atmosphere, views, service. Fully recommend to everyone
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Great atmosphere, service, views. Totally recommend and can’t wait to go again.
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience at Onsen! We are glad to hear that you had a fantastic time in Queenstown. We hope to see you here soon again. All the best!
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From the reception to the change rooms and pools, everything is immaculate.
Staff are polite and helpful.
The view from the hot pool is amazing, the best hot pool we have been in in New Zealand
Product rating:
The charity booking is defiantly worth it
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience at Onsen! We are glad to hear that you had a fantastic time here in Queenstown. We hope to see you here soon again. All the best!
Service rating:
Absolutely great.
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Any time again. Great and friendly staff.
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are glad that you had a great time at Onsen & we hope to see you soon again. All the best!
Service rating:
great! as promised. a charity drive for onsen pools. booking online and going to the place for the experience was smooth sailing.
Product rating:
loved the amazing experience we had at the pools. highly recommend it. dont forget to drink water
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are glad that you had an amazing time in Queenstown & we hope to see you here soon again. All the best!
Service rating:
Excellent service and lovely smiling staff
Product rating:
Great experience for its price
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are glad that you had an amazing time in Queenstown & we hope to see you here soon again. All the best!
Service rating:
Agents are accommodating with queries, very welcoming
Product rating:
They are very welcoming, good ambiance
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are glad that you had an amazing time in Queenstown & we hope to see you here soon again. All the best!
Service rating:
The service and the pool experience was just awesome
Product rating:
awesome experience. Two Thumbs Up
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are glad that you had an amazing time in Queenstown & we hope to see you here soon again. All the best!
Service rating:
Great value! Onsen hot pools was amazing!
Product rating:
Charity hot pool purchase was great value! Had an amazing hour with beautiful vista!
Reply from Everything Travel Group
Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had a great time in Queenstown ! All the best & stay safe!
Latest Questions about Hot Pools - Onsen 8.30am Charity Outdoor Hot Pool
Hi there :) We were just wondering what time on Monday Charity Pools spaces are opened up for the following Mon-Sun? Many thanks!
Comments
What time do the charity pools get released, super keen to book!
Hi! Thanks for your question about the stunning Onsen hot pools charity pool! The availability is released on Monday morning- there is no set time so make sure you keep an eye on the website!
Hi! What time are the slots released? Really wanting to book in for our anniversary trip and don’t want to miss out xx
Hi, I’ve just checked now (Monday) for the following week and it already says sold out. Does that mean I was too slow or are they yet to be released for booking?
Comments
I tried to book in was super excited and came here to view today and was sold out by any chance can I have it booked please for 8.30am
Unfortunately, If the website says sold out then you have missed out on the Charity pools for this week. They are released on a Monday morning (NZ time) for the following Monday to Sunday. There is only 1 pool per day at the discounted rate. Best of luck for the next release!
Hi,
Is the charity pools price per pool or per person?
Also, can we choose anytime to go?
Thanks,
Kind Regards,
Alison
Comments
Thank you for your question about the Onsen Charity Outdoor Hot Pool. The charity pool is $50 NZD for the pool which can have up to 4 people max. No, you not able to choose the time, the is allocated by Onsen Hot Pools, the timeframe is between 8.30 AM to 10.30 AM and is confirmed upon booking.
It says 4 adults but we r 2 adults and 2 kids so is it ok to book with 4 adults
Comments
Thank you so much for your enquiry. Yes, children 5 years and over are allowed in the Onsen Hot Pool and you will just have to select 4 adults when booking the Charity Onsen Pool.
Does this include free pick up from Lakefront Apartments?
Comments
There is no complimentary shuttle service available for the Onsen Charity Outdoor Hot Pool. Please check-in at Onsen Hot Pools in Arthurs Point (7 km drive from Queenstown) 15 minutes prior to your session.
rating
94% of new customers that used Everything Queenstown to provide advice and securely book their Queenstown activities have let us know they've had a good or excellent experience with us. Thank you.
Reply from Everything Travel Group
Thank you so much for your feedback, we really appreciate it. We are so glad to hear that you had a wonderful time at Onsen Hot Pools. Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group
Posted 22-Oct-2021